Hi Nina,
Sorry to hear you're struggling to spend your miles. The Flying Club redemption seats are available on a number of our flights, but they will be harder to find on busier flights. So anytime over holidays such as Christmas, Easter, etc may prove more difficult. I'd always advise either checking our Flying Club website - http://virg.co/fc - or giving us a call to check availability. And if you can flexible on dates then this will help. As for Virgin America flights, we do not control how many redemption seats they have available, as this is down to them to decide. As said, I am sorry you are finding it difficult to redeem your miles. We do review the amount of redemption seats we release and will continue to do so on the back of our flight loads and member feedback.
Howard
Well, that was no help whatsoever!!
My Reply:
Howard: I always try to fly out of season. So I am obviously just the only person in the whole world who can never get a flight?? Dont think so. What it comes down to is that your inflexibility and lack of seats compared to other miles programs are astounding. The more people I tell about my problems with Virgin, the more "duh's" I get...
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